top of page
  • Writer's picturePodiatry Plus

COVID-19 clinic update: all you need to know about your appointment

Updated: Jan 5, 2021



UPDATE: 05 January 2021


We would like to inform and reassure all our patients that our clinic remains open during the newly announced lockdown on 4 January 2021.


All new and pre-booked appointments can go ahead as scheduled and planned. Podiatrists are medical practitioners and are exempt from closure during lockdown.


We ask that you continue to observe all the ongoing Covid-19 prevention guidelines to wear a face mask, wash hands and keep a safe distance. Additionally be aware of the following ahead of your appointment:

  • You will be asked if you, or anyone in your household, has COVID-19 symptoms, 

  • Please wait in your car or in the car park until called in for your appointment,

  • Please wear a face covering,

  • Your temperature may be taken when called in,  

  • We disinfect surfaces and tools between patients.

We ask that you don't book or attend an appointment if you or anyone in your household shows signs of Covid-19 infection. There will be no cancellation fee in this case. 


 


UPDATE: 03 November 2020


The details of the second national lockdown starting Thursday 5 November are somewhat hazy but we would like to reassure you that our clinic is exempt and will stay open All upcoming appointments can go ahead as planned. ​  We will continue to observe all safety measures to keep you and ourselves safe. Things to keep in mind: 

  • You will be asked if you, or anyone in your household, has COVID-19 symptoms, 

  • Please wait in your car or in the car park until called in for your appointment,

  • Please wear a face covering,

  • Your temperature may be taken when called in,  

  • We disinfect surfaces and tools between patients.

We ask that you don't book or attend an appointment if you or anyone in your household shows signs of Covid-19 infection. There will be no cancellation fee in this case. 


 

UPDATE: 01 June 2020


We would like to reassure our patients that we continue to monitor and act on the advice coming from the UK government and the podiatry professional body.


Podiatry appointments are available now to everyone requiring treatment.


If you need help managing your toenails, suffering from foot pain or would like custom orthotics, then you can get in touch to book an appointment. This can easily be done online or by phoning 01536 204701.


We continue to follow stringent measures in the form of additional cleaning time before and after every appointment as well as extended appointment times to avoid patients coming in contact with each other.


Additionally, we ask all our patients to remain in their cars or to wait outside the building until called in. You will be asked a couple screening questions and we may take your temperature using a touch-free thermometer.


If you have any questions regarding treatment or your appointment then don't hesitate to get in touch.


 

UPDATE: 13 May 2020


In view of the latest update from the government and the podiatry professional body, we continue to be open and provide treatment for everyone.


We introduced several measures to comply with social distancing guidelines. These include extended appointment times to reduce patients coming in contact with each other, and to allow additional cleaning time. We are asking you to wait in your car until called in.

We are playing our part to reduce people's need to access NHS services. Necessary treatment can be provided.

If you are in pain, a key worker or have higher risk feet, we can see you. This does include those that are in a vulnerable category or are over 70. 

 ​

We are very happy to talk to you on the telephone to discuss whether it is appropriate for you to be seen in our clinic.


 

UPDATE: 23 March 2020


As a result of COVID-19 the NHS system will be under significant strain. Podiatrists and Podiatric surgeons are key to the successful management of foot & lower limb pathology that will help avoid unnecessary visits to acute hospitals and in some cases admissions.

Supporting the management of high-risk foot patients, to help avoid complications such as ulceration and specifically infection is essential.

With this in mind, we would advise our patients the following:

All routine and non-urgent treatments and assessments are delayed until further notice for patients with low-risk feet.

Patients with high-risk feet or who have a medical need can still be treated especially if they are at risk of breakdown or infection. This does include those that are in a vulnerable category or are over 70.

We are very happy to talk with you on the telephone to discuss whether it is appropriate for you to be seen in our clinic.

Stay safe!


 

Wednesday 18 March


As a valued patient at Podiatry Plus, we appreciate your loyalty and the trust you place in us. Without you, we will go out of business.


Recognising the ongoing uncertainty that coronavirus (COVID-19) is causing around the world, our highest priority is the health and wellbeing of our patients and team members.


We understand that as health care providers, we are on the frontline for providing our patients with essential healthcare. With that in mind, we wanted to update you on the actions we are taking in response to the outbreak.


Appointment rescheduling and cancellation

Our team is available to assist you in managing your podiatry appointments and answering queries you may have.


If you wish to change your appointment, please phone us on 01536 204701. The best way to cancel your appointment is to email or to text us in response to your most recent appointment reminder.

What to expect during your visit?

Rest assured our standard cleaning routines are extensive and our cleaning materials and supplies meet or exceed industry standards.

However, during this time, we have increased our efforts to clean and disinfect hard surfaces and frequently touched items throughout the building.


We are now offering extended podiatry appointments to allow gaps before and after treatment. The extra time between appointments will help you avoid interaction in the waiting room and let us open and close the doors for you to minimise the risk of cross-infection. The gaps will give us additional time to clean surfaces and materials too.

What do we expect from you?

We encourage you to reschedule or cancel your appointment if you are experiencing one or more of the following symptoms:


  • fever,

  • cough,

  • shortness of breath,

  • travelled outside of the UK in the past 2 weeks,

  • or came in contact with COVID-19 positive person.


The focus on cleanliness and sanitation is imperative to our daily operation, and it has always been a top priority for our clinic.


All additional measures we take ensures we continue to provide a safe environment for our patients.


Lastly, we would like to thank you for your support. Our hearts go out to all of those impacted by COVID-19.


Please take care of yourself and each other.


Best wishes from your podiatry team David, Jade and Holly

bottom of page